FAQs

About

What is MangoShop.in?

We are a small family-owned mango farm based out of Medchal, Hyderabad. The farm was started by a retired government officer purely out of passion for nature to produce the finest quality mangoes. He is extensively involved with day-to-day activities at the farm. MangoShop.in is a result of his extensive knowledge in agriculture, horticulture, forestry combined with the next-generation’s expertise in marketing and technology. It’s our passion for farming, our commitment to quality and freshness, and our dedication to specialised customer service that has helped us grow popular over the years in the city. We want you to be delighted—from your first click to your last bite.

Shop online for the finest handpicked farm fresh mangoes delivered right to your doorstep. Chemical Free. 100% satisfaction guarantee with hassle-free deliveries.

How does MangoShop.in work?

It’s simple.

  • Select from our choice of Mango boxes
  • Choose a delivery day & pay online
  • Sit back, relax & we’ll bring the finest mangoes to your doorstep
Why should I choose MangoShop.in?

we let our customers do the talking. Hundreds of our customers love us! Read their Reviews on our Facebook page here.

How fresh is the produce?

It’s really fresh. Mangoes are plucked every few days and it may take 5-10 days for mature mangoes to ripen, depending on the variety. The ripe mangoes can be identified by their change in colour, aroma and softness.

How do you ripen mangoes?

We are follow old-fashioned traditional method of ripening mangoes. Mangoes are placed on a bed of grass covering them with a thin layer of grass to facilitate uniform ripening. This also helps in draining out the sap, and thereby improving the taste of the fruit. An ideal temperature & relative humidity is maintained. We then pack them in wooden or cardboard boxes to ship it to customers.

Is your produce organic?

We do not have a certification. But we assure you that all our produce is chemical free and grown using traditional methods. No hormones; antibiotics; artificial sweeteners, preservatives, colors; & other stuff you don’t want to feed your family. You can read reviews from our customers here.

Where do you source mangoes from?

All the mangoes sold on MangoShop.in come from our family-owned-operated farm in Medchal. We DO NOT source mangoes from other farms at this point of time.

How can I contact you?

If you’re ever not absolutely delighted with anything about our service, from your first click to your last bite, don’t hesitate to let us know. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.

Where are you based?

We are located in Medchal, Hyderabad in India. We have partnered with multiple businesses as pick-up location. You can find our pick-up locations here

What’s the best way to refer a friend to try MangoShop.in?

You can share and refer friends from this page here.

I love the Mangoes! How can I write a review?

Thanks! You can leave a review on our Facebook page here :)

What’s the MangoShop.in 100% satisfaction gurantee?

Your happiness and satisfaction with what we do is our top priority. That means if you’re ever not absolutely delighted with anything, don’t hesitate to let us know. We’ll quickly make it more than right, no questions asked. We will replace or credit you for those items not meeting your standards. You can get in touch by using one of our contact methods on our contact us page. Hundreds of our customer love our mangoes, read our reviews here.

Do you deliver ripe mangoes? How long does the fruit last?

Different mangoes have different shelf lives. We deliver mangoes that are slightly firm as they are less likely to bruise during transit and will continue to ripen. All our mangoes are naturally ripened and will last longer than artificially ripened ones. You can either use grass or newspapers to further ripen the mangoes. Each box has a instruction sheet enclosed in the box with Storage & Ripening Tips.

Should I wash the fruit?

We always recommend it. Whether organic or conventional, fruit is grown outside and fresh from the field, we suggest that you rinse it under cool running water immediately before you enjoy it, and don’t forget to wash your hands as well!

Delivery

Where do you deliver?

We ship to all parts of Hyderabad and Secunderabad in our branded own vehicles. If your area of delivery is not in the areas listed, please get in touch with us here and we will try to do accommodate your request if feasible.

When do you deliver?

We deliver based on slot basis. You can pick your date and time of delivery after adding products to the cart.

Can I pick my delivery day?

Yes, you can choose the day and time of delivery.

Is there a delivery charge?

Delivery is free for orders above Rs.999. We want to provide the convenience of delivering mangoes to your doorstep. For orders below Rs.999, we charge a nominal no-profit delivery charge of Rs.75. We do not believe in hiking up the price of mangoes by including it the price tag. We are flexible and want customers to save as much as possible. You can opt for an in-store pickup from these locations and avoid a shipping fee.

Can I pick up my order?

Yes. You can opt for an in-store pickup from these locations and avoid a shipping fee.

What if I’m not home when the order arrives?

We will call you to give you a heads-up well before delivery. In case, you are not available, our friendly team will be happy to reschedule the delivery. You can also let us know if you want to drop your box at your door or with the neighbours.

Do you deliver to other locations besides homes?

Yes! We deliver to homes, offices and stores. We also take bulk orders, get in touch with us here

Can I return, reuse, recycle the packaging?

You can reuse the packaging boxes. We strive to be environment friendly. If you do plan to reuse, your old boxes can be picked up in the next delivery and returned to our farm for reuse.

When will my order arrive?

All deliveries are guaranteed by end of business day or the slot you have chosen. Priority delivery is available at a small fee in Hyderabad and depends on the availability of stock and feasibility of delivery. Feel free to get in touch with us when you place your order if you have any special delivery time requests, and we will do our best to accommodate them.

Can I track my delivery online?

Unfortunately, we do not yet offer online delivery tracking. If you have any questions about the status of your delivery, please get in touch with us and we can track your package and provide an estimated time of delivery.

Ordering

When do I need to order?

You can place an order and choose a delivery date and time. Our team will make sure these are delivered in-time.

I’m not satisfied with my order. What should I do?

Your happiness and satisfaction with what we do is our top priority. That means if you’re ever not absolutely delighted with anything, don’t hesitate to let us know. We’ll quickly make it more than right, no questions asked. We will replace or credit you for those items not meeting your standards. You can get in touch with us here.

Do you offer any discounts or coupons?

Yes! We offer discount coupons. Like us on Facebook to receive offers.

Can I make changes to my order online?

Unfortunately, our website does not yet allow customers to make changes or cancellations online. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.

What if there is a problem with my order?

We hope it never happens. But if it’s our fault, just call us and we will either refund or replace your order. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.

Should I gift fresh mangoes to my employees?

Fresh fruit brings wellness into the workplace, boosts morale, and increases productivity. A great seasonal surprise to show people that you care and reap benefits of goodwill, higher output, improved loyalty & employee retention. We can work to customize the gift packs with your branding.

Can I place a bulk order?

Yes. We accept bulk orders and reselling options. You can place bulk orders for restaurants, offices, gift packs for family and more. We are open to working closely for more custom orders/ deliveries subject to stock availability.

Payment

How do I pay for my order?

Payments are accepted via credit/ debit card/ Net banking options. We do not have cash-on-delivery option.

Why don’t you offer Cash on Delivery?

As much as we like to give all payment options to our customers, we are a small family-run business. There is an additional financial overhead for cash-on-delivery and we do not want customers to see a rise in our prices due to this. We instead offer a 100% satisfaction guarantee on our products. Your happiness and satisfaction with what we do is our top priority. That means if you’re ever not absolutely delighted with anything, don’t hesitate to let us know. We’ll quickly make it more than right, no questions asked. We will replace or credit you for those items not meeting your standards. You can get in touch with us here.