Order & Delivery
Track an order, report an issue, request a change
GET IN TOUCH
We're Here. And We Actually Respond.
Whether it's a question about your order, a variety you can't find, a wholesale enquiry, or a farm you'd like us to visit — reach out. Every message gets a real reply from a real person within 24 hours during season.
What are you reaching out about?
Mango Variety Query
Availability, season timing, sourcing questions
Wholesale & Bulk Orders
Corporate gifting, bulk purchase, restaurant sourcing
Farmer / Supplier Enquiry
List your variety, join our sourcing network
+91 [XXXX XXXXXX]
For quick order queries and tracking only. Not for wholesale.
Chat on WhatsApp
Wholesale Enquiries
Farmer Partnerships
When to expect a reply
Order issue (WhatsApp)Same day, 9 AM – 7 PM
Order issue (Email)Within 24 hours
Variety queryWithin 24 hours
Wholesale enquiryWithin 24 hours + callback
Farmer partnership3–5 business days
Current Season Status
Season Active — Alphonso, Kesar, Totapuri currently available
Approaching — Dasheri opens in June
Order support available Mon–Sat, 9 AM – 7 PM
BEFORE YOU WRITE
Quick Answers to Common Questions
Once your order is dispatched, you'll receive a tracking link via email and SMS. You can also WhatsApp us your order number (format: MGS-XXXXX) and we'll send you the tracking status within a few minutes during business hours.
Our Base
MangoShop.inoperates as an online-first business. We don't have a retail storefront - the orchard is our store. Our logistics hub is based in [City, State], with sourcing partners across Maharashtra, Gujarat, Uttar Pradesh, West Bengal, and Madhya Pradesh.
We are not set up for walk-in purchases. All orders are placed online with home delivery.
Business Hours:
Order support:
Saturday, 9 AM - 7 PM IST
Wholesale enquiries:
Monday - Friday, 10 AM - 6 PM IST
Outside season (Oct-Feb):
Email only, 2-3 day response